Last updated: September 28, 2025
Tradequest Technologies Inc., d/b/a "TradeQuest" ("TradeQuest," "we," "us," or "our") provides this Privacy Policy to explain how we collect, use, share, and protect information when you access our websites, apps, APIs, and related services (collectively, the "Service").
If you do not agree with this Privacy Policy, please do not use the Service.
Tradequest Technologies Inc. (d/b/a TradeQuest)
1007 N Orange St, 4th Floor, Suite #4242, Wilmington, Delaware 19801, United States
Support: support@tradequest.tech • Privacy: privacy@tradequest.tech
Website: https://tradequest.tech
This Policy covers personal information we process when you use the Service or interact with us (e.g., support). It does not cover third-party websites, services, or practices that we do not control.
We do not intentionally collect special/sensitive categories of data (e.g., health, biometric). Please avoid uploading others' personal data without permission.
To deliver AI-powered analyses (e.g., trade context summaries), we may process relevant data (such as candles around a trade, trade logs) with an AI provider under contract. For quality improvement, we use anonymized telemetry only if you opt in. AI outputs may be inaccurate—use judgment.
We share personal information only as described below and with appropriate safeguards:
These providers are bound by contracts limiting use of your data to providing services to us.
if required by law or in response to a lawful request, to protect our rights or users' safety, or to enforce our Terms.
in connection with merger, acquisition, financing, or sale of assets (we will continue to protect personal data and notify you of material changes).
We do not "sell" or "share" personal information for cross-context behavioral advertising (as those terms are defined under US state privacy laws).
We primarily store and process data in the United States. When personal data is transferred internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Backups are generally retained for about 30 days. You can request deletion at any time (see "Your Rights").
Depending on where you live, you may have rights such as access, correction, deletion, portability, restriction, and objection.
How to exercise: email privacy@tradequest.tech with your request. We may ask for information to verify your identity.
Response time: we aim to respond within 30 days; for California, within 45 days (extendable as permitted).
California (CCPA/CPRA): we do not sell/share personal information, nor use or disclose "sensitive personal information" for purposes requiring a right to limit. You have rights to know, delete, correct, and non-discrimination.
EEA/UK (GDPR): you may also lodge a complaint with your local data protection authority.
We use:
Do Not Track/GPC: We don't use data for cross-context behavioral advertising. Where applicable, we treat Global Privacy Control signals as an opt-out of such processing.
We use reasonable technical and organizational measures, including:
No method is 100% secure. If we learn of a breach affecting your data, we will notify you without undue delay consistent with applicable law.
The Service is not intended for children under 16. If you believe we have collected data from a child under 16, contact privacy@tradequest.tech and we will delete it.
The Service may link to third-party sites or services. Their privacy practices are governed by their own policies; we are not responsible for them.
We may update this Policy from time to time. If we make material changes, we will provide notice (e.g., email or in-app). The "Last updated" date reflects the latest version.
Tradequest Technologies Inc. (d/b/a TradeQuest)
1007 N Orange St, 4th Floor, Suite #4242
Wilmington, Delaware 19801, United States
Support: support@tradequest.tech • Privacy: privacy@tradequest.tech